Hi Momsy2, sorry to hear about your issue. I will elevate this to a King Admin who can look into your account and write you here privately. Since they are all off for the weekend you won't hear from someone until Monday. While you are waiting can you please get your user ID # to speed things up. Here is how you can do that:
Hi Momsy2, sorry to hear about your issue. I will elevate this to a King Admin who can look into your account and write you here privately. Since they are all off for the weekend you won't hear from someone until Monday. While you are waiting can you please get your user ID # to speed things up. Here is how you can do that:
@Momsys2Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen.
As soon as you get back to me we can get this sorted :-)
Have a sweet week!
Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
@Momsys2Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen.
As soon as you get back to me we can get this sorted :-)
Have a sweet week!
Cezdiamond there is no message from you. I only see a message from Mark from a year ago. Please advise.
Answers
Hi Momsy2, sorry to hear about your issue. I will elevate this to a King Admin who can look into your account and write you here privately. Since they are all off for the weekend you won't hear from someone until Monday. While you are waiting can you please get your user ID # to speed things up. Here is how you can do that:
https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it
Once you get the number, can you please post it here so it will be ready for a King Admin to check on Monday.
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0 · Helpful Woah! Sweet Love HahaThanks @Elsa
@Momsys2Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen.
As soon as you get back to me we can get this sorted :-)
Have a sweet week!
Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
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0 · Helpful Woah! Sweet Love HahaAny updates on this?? Almost a week and no answers.
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0 · Helpful Woah! Sweet Love HahaCan you please get me your user ID # so that I can elevate this to a King Admin. They need to look into your account to find out what is going on.
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0 · Helpful Woah! Sweet Love Haha6220393700 as stated before
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0 · Helpful Woah! Sweet Love HahaYou should be hearing from Cez here. Look at your envelope during the day to see if she responded. I'm going to send this to her now.
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Have any good ideas to help improve your game? Master list of ideas for our King games✨ ✨
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0 · Helpful Woah! Sweet Love HahaThanks @Elsa
@Momsy2 I have sent you a private message, please check again the envelope icon.
Thanks!
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