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I Lost all my progress in Candy Crush Saga !!! I Need assistance on recovering??..

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Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @afrahanjum and welcome to our Community!

    Your game is saved on your Facebook, so no restore is needed.

    Please make sure to connect the game to the exact same Facebook account that you used in the game earlier.

    Try also with reinstalling both the game and Facebook app.

  • anhta
    anhta Posts: 2

    Level 1

    failed to login on my account,Please help

  • Freddy_
    Freddy_ Posts: 68,477

    @anhta Hi and welcome, Have you tried resetting your password first

  • oliverjames2
    oliverjames2 Posts: 4

    Level 1

    Have lost Candy Crush as of yesterday Was playing for years and was well over 2000. Do not want to start again. Tried for hours last night but couldn’t get back in.

  • Lindark
    Lindark Posts: 5,713
    https://community.king.com/en/candy-crush-saga/discussion/comment/1915866#Comment_1915866

    Hi there, have you tried to recover your password with your most likely used email address? Maybe even try other emails if possible...

  • harsh2211
    harsh2211 Posts: 1

    Level 1

    Hey I completed over 5000 levels but I forget to connect with Facebook and by mistake I re downlod app I lost all please help

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