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The videos to collect sweet rewards are no longer playing
It might be a new glitch starting. I just opened a level on my iPhone and it showed that the click on the right side so I clicked on it and the video started to play. I will keep my eyes open for other messages for the next couple of days to see if anyone else reports it. Thanks for letting me know.
Hi Audrey, I noticed this morning that instead of the videos showing up on a specific level I saw a gift box pop up and when I clicked on it a video started and after the video I was awarded a color bomb. Did you get that gift box? I think they are testing a lot of new things lately so they are randomly choosing players to test them. You and I might have been the testers for the videos and now it appears that I might be the tester for this new one.
Hi Elsa. No I don't get gift boxes, it asks me to play the video, the red curtains open but I just have a blank black screen with a cross in the top right corner.
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Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
