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Why does the helmet progress start over every time I turn off my computer. It never did that before. This is so frustrating. I get a few levels higher and the next day my helmets are gone! Please fix this!!!
Thank you both! I really enjoy playing this game!
Thanks @Cez for writing here. Now I'll keep my eyes open here if someone else reports this.
Thanks @Elsa
@Rob I think this is an error in the game as it should not still be showing the countdown once the event is over.
Thanks a lot for letting us know!
Now that I think about it, I have seen one more message posted here saying what you just said. There was still time left on it. I will elevate this to a King Admin but not sure how fast they can resolve this.
I know there are set time frames. This happens when I turn my computer off and come back to it. I can see the helmets still have hours and sometimes days left in the challenge and then my progress goes back to nothing.
Hi Rob, it's not a glitch. These challenges have set time frames but I'm not privy as to how many hours each challenge has. So if you are opening the game and you do not see it, that means that the challenge ended and a new challenge will begin in another specific time frame.
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I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
