Cant log in with facebook no more.

Michel_Zwart

Since 2 days i get the message " unkown error" and cant play candy crush friends no more. I was auto logged in with facebook.Fix this.

_Elsa_

Hi MichelZwart, this is a glitch and has been reported to the studio but it's been for Windows 10.  Is that where you are trying to play CC Friends Saga?  I haven't seen anyone reporting it on a mobile device yet.

Michel_Zwart

Yes, i play on my PC and is windows 10, so how far are they with fixing this?

_Elsa_

Hi Michel, I am not privy to how far they are in resolving this but hopefully it will be fixed today, unless it's a Facebook issue.

Michel_Zwart

Well i checked 2 min ago and its still not working. Hope they fix it quick

_Elsa_

If it's a Facebook glitch then it's not going to be fixed that quickly.  The last time there was a glitch with the lives and not being able to send and receive.  Everyone wrote here complaining about why is it not being fixed, etc, etc, etc.  It turned out that it was not a King glitch because it was affecting non-King games too.  Everyone wrote to Facebook and they finally fixed it.  If this is another Facebook glitch it might take a while.  Can you play through the Kingdom instead?

Michel_Zwart

I can play on my smartphone no problem. But its so much relaxing to play on the PC. We have to wait then.

_Elsa_

I also find it more relaxing to play on my desktop but at night I use my iPad.

Michel_Zwart

Well Elsa, i hope their is a fix soon.

GeorgiaGinger

Windows 10 on my pc, had this problem . I went ot settings for game on pc and reset the game . Now I can log in . Hope this helps

Mary_Kay

https://community.king.com/en/candy-crush-saga/discussion/comment/1152682#Comment_1152682

Thank you! It's always helpful to know what has worked for others.