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Cant log in with facebook no more.

Michel_Zwart
Michel_Zwart Posts: 1

Level 1

Since 2 days i get the message " unkown error" and cant play candy crush friends no more. I was auto logged in with facebook.Fix this.

Answers

  • _Elsa_
    _Elsa_ Posts: 37,313

    Hi MichelZwart, this is a glitch and has been reported to the studio but it's been for Windows 10.  Is that where you are trying to play CC Friends Saga?  I haven't seen anyone reporting it on a mobile device yet.

  • Michel_Zwart
    Michel_Zwart Posts: 1

    Level 1

    Yes, i play on my PC and is windows 10, so how far are they with fixing this?

  • _Elsa_
    _Elsa_ Posts: 37,313

    Hi Michel, I am not privy to how far they are in resolving this but hopefully it will be fixed today, unless it's a Facebook issue.

  • Michel_Zwart
    Michel_Zwart Posts: 1

    Level 1

    Well i checked 2 min ago and its still not working. Hope they fix it quick

  • _Elsa_
    _Elsa_ Posts: 37,313

    If it's a Facebook glitch then it's not going to be fixed that quickly.  The last time there was a glitch with the lives and not being able to send and receive.  Everyone wrote here complaining about why is it not being fixed, etc, etc, etc.  It turned out that it was not a King glitch because it was affecting non-King games too.  Everyone wrote to Facebook and they finally fixed it.  If this is another Facebook glitch it might take a while.  Can you play through the Kingdom instead?

  • Michel_Zwart
    Michel_Zwart Posts: 1

    Level 1

    I can play on my smartphone no problem. But its so much relaxing to play on the PC. We have to wait then.

  • _Elsa_
    _Elsa_ Posts: 37,313

    I also find it more relaxing to play on my desktop but at night I use my iPad.

  • Michel_Zwart
    Michel_Zwart Posts: 1

    Level 1

    Well Elsa, i hope their is a fix soon.

  • GeorgiaGinger
    GeorgiaGinger Posts: 4

    Level 1

    Windows 10 on my pc, had this problem . I went ot settings for game on pc and reset the game . Now I can log in . Hope this helps

  • Mary_Kay
    Mary_Kay Posts: 1,403

    Thank you! It's always helpful to know what has worked for others.

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