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Since upgrading to iPhone Xs Max, when I start a game by pressing 'play' it jumps straight into the level missing the main screen. If I want to go out of the level to the main screen, I lose a life. Help please!
Thanks for the update! Happy to hear that it's working now.
Seems to have been sorted now.
Hey guys, I have already elevated it to a King Admin but they are not back in the office until Monday morning. I forwarded this message to her so she will see it once she's back in the office.
Just tried it on my iPad and mine is working so it's not affecting everyone. I usually play through the Kingdom but I logged in with Facebook and it's not doing it. But that doesn't mean that it's not a glitch. She will see your message first thing on Monday.
I am having the same issue. I’m using an iPhone X and an iPad. Anyone with any ideas on why this is happening?
@Elsa @Robert P: tried it on my iPad and same issue so clearly a glitch I assume since the last update?
Do devs see this forum? If so, can you look into it?
I am experiencing same issue on android. It also does not give you any helmet you have
I've not tried on my iPad or online version: I'll let you know. Cheers
Hi thewiccaman, don't tell me that we have another new glitch??? I am going to keep my eyes open here during the weekend to see if anyone else reports this on the new iPhone or any mobile device for that matter. Can you play the game elsewhere?
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My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
