Starting a game now misses main screen

thewiccaman

Since upgrading to iPhone Xs Max, when I start a game by pressing 'play' it jumps straight into the level missing the main screen. If I want to go out of the level to the main screen, I lose a life. Help please!

_Elsa_

Hi thewiccaman, don't tell me that we have another new glitch???  I am going to keep my eyes open here during the weekend to see if anyone else reports this on the new iPhone or any mobile device for that matter.  Can you play the game elsewhere?

thewiccaman

I've not tried on my iPad or online version: I'll let you know. Cheers

Robert_P

I am experiencing same issue on android. It also does not give you any helmet you have

thewiccaman

@Elsa @Robert P: tried it on my iPad and same issue so clearly a glitch I assume since the last update?

Do devs see this forum? If so, can you look into it?

Jen_Setters

I am having the same issue. I’m using an iPhone X and an iPad. Anyone with any ideas on why this is happening? 

_Elsa_

Hey guys, I have already elevated it to a King Admin but they are not back in the office until Monday morning.  I forwarded this message to her so she will see it once she's back in the office.

Just tried it on my iPad and mine is working so it's not affecting everyone.  I usually play through the Kingdom but I logged in with Facebook and it's not doing it.  But that doesn't mean that it's not a glitch.  She will see your message first thing on Monday.

thewiccaman

Seems to have been sorted now.

_Elsa_

Thanks for the update!  Happy to hear that it's working now.