Dec. 1, 2018. This has been an ongoing issue for me for almost a month now. I see no responses from King Support. I think it's a ploy for people to spend money to buy more lives. Support, when will this be fixed?
Hi @DLM and @dee1, this has been going on for over a month now and the studio is fully aware of this. I, personally, do not think that it's a King glitch because it has also affected my non-King games too. This happened once before during this past summer and it was a Facebook glitch. It took them forever to fix it but they did and now I think it's another Facebook glitch. We just have to hang in there until we get further notice. You can follow up by posting a message on this link: https://community.king.com/en/candy-crush-saga/discussion/234296/why-cant-i-send-or-receive-lives-from-friends/p1 It will be updated by the Community Manager once it is fixed.