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Why am I not receiving messages(lives) from friends that have sent them.

DLM
DLM Posts: 1

Level 1

Why am I not receiving messages(lives) from friends that have sent them. Thank you.

Answers

  • dee1
    dee1 Posts: 1

    Level 1

    Dec. 1, 2018.  This has been an ongoing issue for me for almost a month now.  I see no responses from King Support.  I think it's a ploy for people to spend money to buy more lives.  Support, when will this be fixed?
  • _Elsa_
    _Elsa_ Posts: 37,339
    Hi @DLM and @dee1, this has been going on for over a month now and the studio is fully aware of this.  I, personally, do not think that it's a King glitch because it has also affected my non-King games too.  This happened once before during this past summer and it was a Facebook glitch.  It took them forever to fix it but they did and now I think it's another Facebook glitch.  We just have to hang in there until we get further notice.  You can follow up by posting a message on this link:  https://community.king.com/en/candy-crush-saga/discussion/234296/why-cant-i-send-or-receive-lives-from-friends/p1  It will be updated by the Community Manager once it is fixed.

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