Free extra moves at end of game

Charly-4

Up until the past few days, I would often be given 5 free moves if I completed the level to within the last 5 moves needed to win (i.e. collected all jelly except 5, for example.) Instead of having to pay for more moves, I would often (at least half the time) be given 5 extra moves and the icon would say it cost $0.  Has this feature been discontinued?  I haven't had it happen for a few days now.

_Elsa_

Hi @Charly-4, I just responded to another message of yours regarding this.  I am elevating it to the Community Manager and she should see your other message tomorrow.

_Elsa_

Hi @Charly-4, everyone should have this option.  I haven't paid attention to where I am seeing it - mobile or computer.  I will have to check when I play the game again.

_Elsa_

Hi @Charly-4, I think this is a glitch.  Some players are reporting that they are now seeing a waiting time frame of 47 hours until the next spin or, like you, it's not working because it's not showing up on your end.  I am elevating this to the Community Manager and she should see your message tomorrow.

_Elsa_

Hi @Charly-4, I just responded to another message of yours regarding this.  I am elevating it to the Community Manager and she should see your other message tomorrow.

Putts

My clock to get a free spin for extra moves gets stuck @ 47:51.
Also if I'm.going to wait two days to get a spin, don't give me jellyfish. I would.like to see it give extra moves no matter what. Maybe have 2- 4-6-8-10 extra moves

_Elsa_

Hi @Randal_Groat, I am going to tag @Cezdiamond who is the Community Manager.  Perhaps she can find out if the studio is working on a fix fir this.

Charly-4

I'm not sure what exactly a "clock for extra moves is" as I've never had one but when you say above that extra moves are a glitch, do you mean being given 5 free extra moves was a glitch or the fact that I no longer am is a glitch?  At any rate they haven't returned. Not sure what you mean by waiting for a spin for extra moves- I've never seen this. The moves were just offered to me to take for free or quit the round. No spin required.

Putts

If you don't finish the level there is a wheel you can spin every 48 hours without having to watch a video. I use it and then it stops at 47 hours and 50 minutes and will not longer countdown and doesn't reset every 48 hours.


As for wheel with extra moves that I mentioned, that does not exist. I only made a suggestion that if I have to wait 48 hours for a new spin I should always get extra moves. Not jellyfish

Rumple1

Hi every hope u all OK! 😘 I'm new to this and hav only just signed up, even tho i  been playing candy crusgmh friends for ages  How to I get extra lives?? It's a bit 💩💩 that u only get 5 lives xxx

Putts

Ask friends or there are things to collect that will sometimes give you unlimited lives for a set amount of time

_Elsa_

Hi @Rumple1, I am going to ask you to please rewrite your message to the link below because you are asking a Candy Crush Friends Saga question in the wrong community.  This community is for Candy Crush Saga questions. 

Here is the link for the Candy Crush Friends Saga community.

https://community.king.com/en/candy-crush-friends-saga/categories/support1

Charly-4

Why doesn't everyone have the extra moves wheel option?  I play on Facebook and perhaps the wheel is only available on the phone version?  Soooo frustrating that different players have different options for many things.