I am on about level 1620 and the screen has frozen when completed a hard level.

JOH100

Any ideas on how to fix it? Screen shot as follows

JOH100

Hi there,

many thanks, playing on iPad Pro device and rebooted it as link suggested so back working, it was level 1621 that had glitched. Cheers J

firebombmarkus

Hi @JOH100 and welcome to our adorable Community 😊 Can you tell me which device are you playing on? Did you try basic troubleshooting steps like restarting your device and clearing cache and cookies?

Joseph45

Adding to what @firebombmarkus said above, why don’t you try one of the links I’ve posted below, depending on your device, to see if either of these solve your issue. Let me know how this goes. 

https://community.king.com/en/farm-heroes-saga/discussion/230379/superstar-information-post-crashing-on-android#latest

https://community.king.com/en/farm-heroes-saga/discussion/230198/superstar-information-post-how-to-solve-syncing-problems-if-using-an-ios-device#latest

JOH100

Hi there,

many thanks, playing on iPad Pro device and rebooted it as link suggested so back working, it was level 1621 that had glitched. Cheers J