This game keeps freezing up.. I have lost countless lives from this... please fix it

Bobbie_Tate

Please fix game , it keeps freezing up and makes me lose lives

_Elsa_

Hi Bobbie_Tate, thank you for posting here in the community.  Where are you playing the game - mobile or computer?  It might be a new glitch starting but so far you are the first reporting this.  I saw a message posted on the freezing for CC Soda Saga.  I am going to ask you to please do some troubleshooting because they are going to ask you to do it anyway.  Clear the history and then please follow the steps from one of the links below.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update   

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Please write back to let me know if it works.