Powers were left at zero

MIXEN

Hello to change cell phone back to the same level I had but the powers were left at zero as they can recover again or you can not because it had many powers help please

_Elsa_

Hi @MIXEN, @Sukanta_Biswas and @kiara_wael, to add to what @Sukanta_Biswas wrote, the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.  You can read more about this here:  https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters

_Elsa_

No @Sukanta_Biswas it is not possible to move any boosters or lives to another device because they are only saved on the device where you get them.

Sukanta_Biswas

hi @MIXEN welcome to community. I understand your problem, but here we have nothing to do . Android Booster is stored in device memory so these can not be moved or transferred. sorry I could not help you 

kiara_wael

@MIXEN yes i agree with @Sukanta_Biswas

_Elsa_

Hi @MIXEN, @Sukanta_Biswas and @kiara_wael, to add to what @Sukanta_Biswas wrote, the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.  You can read more about this here:  https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters

Sukanta_Biswas

Thanks @elsa but he/she want move boosters to new device. It's possible? 

_Elsa_

No @Sukanta_Biswas it is not possible to move any boosters or lives to another device because they are only saved on the device where you get them.

MIXEN

Thanks for clearing the doubt friends