Re. Transferring game stats from one kindle fire to another.

pdrylie

I have tried various methods to transfer game stats from one kindle fire to another.  These were suggestions from the King community.  The last thing they said was that you could manually do this.  My I.D. # is 9593207488.  My platform is Facebook.

Sukanta_Biswas

hello @pdrylie
I am here to say you welcome To join us at the moment 
i am tag here expert @Elsa, she will help you soon 

_Elsa_

Thanks for tagging me @Sukanta_Biswas.  We cannot manually do it here because we are just the volunteers who come help with the players' issues.  But I am happy to see that you do have your user ID # because that will save you time.  What you have to do is to complete this contact form:  https://soporto.king.com/contact 

They are the people who can manually go into your account and get your progress going.  They will send you an email with a ticket number.  Make sure to use this topic and subtopic on the contact form.