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Why did I not get my treats

juliastevens12

have complained via email been passed from pillar to post. I’m now getting fed up. I spend around £30 per week on this game. The Sunday finishing game where your on top level I won with 80+ levels this week but did not get a thing for it. Spent extra buying treats and boosters. Going to have to stop as this has proved it’s a rip off.

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Creative_Elsa

Thanks for taggine me @Sukanta_Biswas. As @Crimson_Dawn wrote above, and you might have seen me write about this before, not everyone is getting rewards. The weekly race did not start out as a reward. It was just to make you aware of how many levels you cleared during the week compared to other players. Then the studio started a testing where players were randomly chosen and those players received rewards. I am just a volunteer and I have no control over who gets the rewards vs who doesn't. Instead of waiting to see if you get anything, are any of you doing the Sugar Drop challenge. You can get up to 13 free boosters, which can include gold bars, every 8 hours. Why are you waiting to maybe get 5 rewards when you can get up to 26 boosters every single day. You can read more about this here:

https://community.king.com/en/candy-crush-saga/discussion/250570/superstar-information-post-have-you-ever-tried-the-sugar-drop-challenge

And here is a list of the best sugar drop levels

https://community.king.com/en/candy-crush-saga/discussion/252067/superstar-information-post-best-levels-for-the-sugar-drop-challenge#latest

All comments

juliastevens12

I am not spending a penny more on this site as it’s a rip off and in the past I could speak to a member of staff but now it won’t let you

Creative_Elsa

https://community.king.com/en/candy-crush-saga/discussion/250570/superstar-information-post-have-you-ever-tried-the-sugar-drop-challenge

And here is a list of the best sugar drop levels

https://community.king.com/en/candy-crush-saga/discussion/252067/superstar-information-post-best-levels-for-the-sugar-drop-challenge#latest

Sukanta_Biswas

@juliastevens12
Where did the King assure you of the Rewards from Weekly Race?
You win weekly race gold?

juliastevens12

No screenshot. Paid money for treats. Won weekly race. Got nothing RIP OFF

Sukanta_Biswas

Really i did not understand yet about your problem. show me a screenshot & i am tag here game expert @Elsa

juliastevens12

Absolute disgrace

Crimson_Dawn

Hello! I don't think they give out prizes for the weekly race anymore. I've heard that King is doing testing and that these rewards were part of it.

juliastevens12

Sukanta_Biswas said:

Hello @juliastevens12

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.
If you not received Weekly Race event that mean you are now not under the testing group.
Remember, there is no relationship with buying anything. So if you spend for the game, there is no guarantee for it
If you do not have any updates to a game or device, you may unable to get this event.
You can get more information out of here
have a good day

I was in the weekly race and it is still in my game. I WON it but no booster treats. If you look at my purchase history you will find I have spent well over £100 the last few weeks. I Do have the weekly race still on my game and am very disappointed that I won and got nothing. This is very unfair and I will be considering stopping playing as you take my money but don’t reply to my problem

sdmedtech

I’m not I’m not sure what you are asking. I was the gold award winner but there was no race winner announcement or boosters. The race started over this week.

Sukanta_Biswas

hello @sdmedtech @juliastevens12
What events did you get?

Image: https://us.v-cdn.net/6030983/uploads/editor/f1/w3rc22ia0622.png

sdmedtech

I also am in the weekly race. Two weeks ago I received booster awards for being first in the race. Last week I won again and got no booster awards. This week I’m in first again but concerned that once again there will be no awards. What happened to the awards, and if there are none, why have the race?

juliastevens12

Sukanta_Biswas said:

Hello @juliastevens12

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.
If you not received Weekly Race event that mean you are now not under the testing group.
Remember, there is no relationship with buying anything. So if you spend for the game, there is no guarantee for it
If you do not have any updates to a game or device, you may unable to get this event.
You can get more information out of here
have a good day

Sukanta_Biswas

Hello @juliastevens12

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.
If you not received Weekly Race event that mean you are now not under the testing group.
Remember, there is no relationship with buying anything. So if you spend for the game, there is no guarantee for it

If you do not have any updates to a game or device, you may unable to get this event.
You can get more information out of here
have a good day

juliastevens12

Crimson_Dawn said:

Hello, @juliastevens12! Are you referring to the weekly race?

Yes it was the weekly race and I was top and got nothing for it after spending more money than usual on treats to get me there

Crimson_Dawn

Hello, @juliastevens12! Are you referring to the weekly race?