Level 4492 bug - ingredients continually fall through portal

eicon2000

 I am playing this level on Android and my candies just keep falling through the portal on a loop. 

firebombmarkus

Hi @eicon2000 and welcome to our adorable Community 😊 This section is exclusively for Friends Saga. I guess you are referring to Candy Crush Saga as it is the only King game with that much levels. I am not so far with levels so I can't help you or give you tips but I am going to tag my friend @Elsa and let's hope she can investigate this for you.

Thank you for your understanding. Have a wonderful day 🤗

_Elsa_

Thanks for tagging me @firebombmarkus.  @eicon2000, I just looked at a video online and below is a print screen showing where the exits are. . Are you not seeing that in your game?

eicon2000

Thanks for directing me to the correct place. Sorry I got it wrong. No there is a bug. I had to quit to stop it long constantly. I have a video but can't figure out how to insert it here.  

_Elsa_

I think the only way that you could have a video here is if you upload it to You Tube and then put the link here.

QueenMia

Hi guys, just moving this to the Candy Crush Community, where ti belongs

@eicon2000, @Elsa, you can upload a video here by using one of these 2 icons