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Level 2
Hi @Diana_Jo_Hubble! The link @Sukanta_Biswas provided for you will help you to get that credit.Diana_Jo_Hubble said:you credited my account 3.99 the disputed amount is 79.99 2024950204284230 please credit my account for the 79.99.
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
Please do a print screen showing the erroneous amount that you were charged. When they go into your account they will be able to see what you purchased vs what you were charged. They will send you an email with a ticket number. Please be patient because they have a lot of messages and accounts to check out.