Change Account

zupiter415

I'd like to delete my Facebook account, but it is linked to my game. Is there a way to change the account to another account? (fb account, if possible)

_Elsa_

Hi @Zupiter415, you can always play the game through the Kingdom. That's the only way that I play the games.  I don't like playing through Facebook at all.

The first thing that you need to do is to start an account and my suggestion would be to start a Kingdom account.  Please follow the steps on here:  https://community.king.com/en/candy-crush-saga/discussion/250549/superstar-information-post-creating-a-kingdom-account-browser-with-images/p1?new=1

Once you have this account, you will need to get your user ID # and you can follow the steps on this link.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Once you have the number, please complete the contact form from this link:  https://soporto.king.com/contact

They can manually go into your new account and get you back to where you were.  It might take a couple of days before you get a response so please be patient.  You should get an email with a ticket number on it.  Please make sure to use this topic and subtopic when completing the form.

Jelly_Jenny

Sorry one thing: @zupiter415  if you create the King.com account like Elsa suggested, you can sync the created account with your Facebook account. In this way you avoid losing your top scores and contacting the support team. 

Once you have synced the accounts you should see the same levels on the Kingdom as you would in Facebook. Then you can go ahead and close your Facebook account if that is what you want. 

Find out how to sync Facebook with King.com account here.