King.com issue: Why can't I send or receive lives/help on Candy Crush Saga?

Betty_Kelly

As of yesterday I can scroll down to levels below the Friends I want to send lives to and it is available once again.  Thanks, King, for coming through once again, albeit a little slow! 

Cassidy5

ans since i haven't been able to send or receive lives..i'm wondering if this is the problem!..Thanks in advance for your help!

juana29

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Crimson_Dawn

Hello, @Cassidy5! Can you not advance because you can't get any tickets, or because it simply won't move?

Deejay100six

This is an English speaking site.

Deejay100six

Can send lives now but no idea if they reach their destination as I'm not receiving any.

Send extra moves button still not working.

No response from friends after asking for ticket to next level.

I'm playing on Windows 7 laptop, usual browser is Opera but tested on IE11 same symptoms.

Whats happening? Anything?

mel21

Hi Deejay100six  I am playing on Windows 7 laptop as well. I have the same problem.   I suggest you contact Elsa one of the superstars she can tell you more.  She is a very helpful person 

Deejay100six

Hi Mel,

Yes, I've been following the thread and see she is very helpful, but..........if your problem is still not solved......... :-)

_Elsa_

Thanks for mentioning my name @mel21.  I try!  If you are playing on king.com it is a glitch and we are all waiting for the studio to update us that it has been fixed.  Hang in there unless you can play the game elsewhere, like through Facebook or Windows 10.

Deejay100six

Thanks Elsa, I'll keep waiting a while longer.