Lost all booster

Knight

All of My Inventory are Lost in level 3331
I dont change device nor reinstall

Please Help me get back

Khaos

This is the second  postI have seen about this issue. Is this a glitch starting? @firebombmarkus @Elsa @Sukanta_Biswas

firebombmarkus

Hi @Knight and welcome to our adorable Community 😊 Thanks for tagging me @Khaos

I noticed several posts like this but I am not sure if this is a glitch. Can you please tell me which device and OS are you using for playing this game? @Knight You might also try to log out from your game account and log in again as it might help sometimes. 

_Elsa_

Hi guys, if the players are playing the game on a mobile device the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.  You can read more about this here:  https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters

You can also read about Safeguarding your collected boosters here:

https://community.king.com/en/candy-crush-saga/discussion/252961/safeguarding-your-collected-boosters/p1?new=1

I don't think it's a glitch but I'll keep an eye on the messages posted here to see if we get a whole bunch of complaints.