Where'd ALL my friends go?

VegasBaby

What happened to ALL my friends? Logged off, logged in POOF all gone! How do I get them back? I'm going to UNINSTALL on all devices if I don't get all 200+ back TODAY 》:(

Khaos

Do you mean seeing them when you click on a level to play or completely off of the map? @VegasBaby a screenshot will help clarify so we know what you mean.

Khaos

@Elsa @Jelly Jenny here's another one if you need to elevate it to the studio.

_Elsa_

Thanks @Khaos, I am elevating the players who are playing the game on king.com.  It shouldn't be affecting mobile players or Windows 10 so let's see where @VegasBaby is playing the game.

Khaos

Oh ok. Sorry. She's playing on Windows 10.

VegasBaby

Playing on WIN 10 Desktop PC
only through King.com
No Facebook account 

_Elsa_

Thanks for responding so quickly @VegasBaby.  Where are you looking for the friends?  It should be in the envelope.   

VegasBaby

I only play on Win10 desktop PC.

Anywhere friends should be in UI, they're not. 

Thanks. 

_Elsa_

Do you have this envelope on the top of your game?  I just opened the game on Windows 10 and I have the envelope.

VegasBaby

Yes I do have THAT envelope. 
When my lives run out I go to 'Ask friends for lives' selection/choice and nothing is there. Blank. No options. No friends on game board either.
Thanks.

Khaos

@Elsa she said they are not showing up anywhere in the game. Their not on the map, envelope, etc..

I guess you are busy today Elsa. Hope the gif at least brings a smile for a second.