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@maccamacca said:Hi mercerik.
Thank you for your reply and helpful suggestions. My computer maintenance and flash player version are up-to-date, and my history and temporary files are deleted every night.
My issue is with the Original Candy Crush Saga and definitely NOT CC Friends Saga as I don't play that game. I play the King.com games only through the online site as I'm not on Facebook. Below please find some screen shots that may clarify the details that seem to be of confusion. Going from the bottom screen-shot upwards, the first is the screen through which I enter the game. The second is when the end of an episode has been reached. The third is the shot of where I click 'ask friends' to get a ticket to unlock the next episode. The problem is that no requests are going through to friends and I am not receiving any help or lives; therefore, I'm not able to progress to the next episode. I hope this helps to clarify the issue. Many thanks!
@macca!macca said:Hi again, Mercerik:
Thank you so much for your helpful information. I was not aware of any of this!
After seeing your message, I contacted my very clever 'computer guy' and he confirmed that my system does indeed need an upgrade. He is going to do this tomorrow.
Hopefully, this will solve the problems I'm having with the game.
Thank you, again, for your help!!
@CanadianCathyCanadianCathy said:I have exactly the same problem as "macca" - the problem began about 2-3 weeks ago with the latest update of Adobe Flash. I run Windows 7 and am playing online with a Firefox browser. If your game now requires Windows 10 - I guess I'm out.
@maccamacca said:
June 14
Hi mercerik:
Thank you for your reply, and for your helpful computer tips (sent to me and to others). I was going to reply after my computer had been upgraded; however, unfortunately, this has been delayed until next week. I will remember to ask my guy to blow the dust inside the computer. He is mindful about doing this so it won't be a problem.
Could you please clarify where I click 'Yes'?
Many thanks.
June 17