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My logon page indicates someone else (King 10616646642) instead of me, Onnye chamberlain.
Contacted King.com but their response had nothing to do with my question of how did this happen & how can I fix it. I just called up Candy Crush Saga and tried to logon. It kept saying my password was wrong and sent me a link to recover my password. That didn't work, then I noticed the name showing was not mine. I don't know how this could happen. Can anyone help me?
Best Answers
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Hi @Peewee that looks like a King user ID # and it is showing another name. Where are you playing the game? Mobile or ocmputer? Do you play any other King games? This is what I would like you to do. Please get your user ID # by following the steps from here:
If you can't log into Candy Crush, see if you can log into another game to get your number. Please let me know if you can access it. Tag me and I will offer further direction after you get the number.
Answers
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Hi @Peewee that looks like a King user ID # and it is showing another name. Where are you playing the game? Mobile or ocmputer? Do you play any other King games? This is what I would like you to do. Please get your user ID # by following the steps from here:
If you can't log into Candy Crush, see if you can log into another game to get your number. Please let me know if you can access it. Tag me and I will offer further direction after you get the number.
