Problem with booster wheel

cottman

My booster will is stuck on loading. There is no stop. Help!

firebombmarkus

Hi @cottman and welcome to our adorable Community 😊 Can you please tell me where do you play this game? Which device and OS are you using?

ajt

I also have same problem on my android.

cottman

I an on my LG g7 phone.

ajt

I am on a Galaxy Note 8

firebombmarkus

Thank you for answering @cottman Welcome to our adorable Community 😊 @ajt Since you are both playing on Android, I will ask you first to do some troubleshooting steps and let me know if they helped you.

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Please note that the last resort is reinstalling the game and if you do so you will lose all the boosters.

Thank you for your understanding. Let me know if it helps.

ajt

Have a new Samsung Galaxy Tab A.  Still booster wheel will not stop

Ed_Db

You say we will lose all our boosts snd then sweetly say thank you. **edited by CM - rude** you have a game making you a fortune in profits but you do NOTHING to fix bugs you have reported. Then you reduce the number of plays to force more profit. **edited by CM - rude**

ajt

Same thoughts.  Nothing worked.  It's android's and nothing is being done to fix.

firebombmarkus

@Ed_Db I am just a volunteer who is taking his own time to try and help people around the Community. Hence, it's not on me to make changes or something like that. The studio is always working on new features and making the game more challenging as same as working on issues and glitches. It's not always easy but at least the players' voices can be heard now. Thank you for your feedback.

Ed_Db

**edited by CM - rude**