Lost pic and Bot.

Question

What did I do to my account to lose pictures and build a bot?  Playing on iPhone.  Is it a setting somewhere that I messed up?

Creative_Elsa · Answer

Hi @sue_tj, welcome to our community.  I would like to take a moment to offer you a message
for all newbies to learn more about our community which you can find here. 
We always run contests so be sure to do them for a chance to win gold bars.

PummyRaj · Answer

Hello @sue_tj, Hearty Welcome to the Candy Crush section of our friendly King Community :)

Thank you for posting the screenshot :+1:   And I understand what you are talking about "loosing pic".  Like @MataiceAlison suggested, usually, the blank picture appears when there are disturbances and also weak Wifi / Internet Connection!!  It does not have to be from your end but from your provider's side too!! 
May be you can call those providers and ask if they have made any changes and/or you have to make adjustments to the Modem. etc.,!!

And with regards to "Build A Bot" -- did it completely disappeared from your game OR started from the beginning after you have collected all the parts?

Looking forward to talk to you soon!  Have a nice day/evening!

sue_tj · Answer

Yes has been happening for a couple of weeks.  Doesn’t matter if on Wi-Fi or cellular.  Don’t connect to fb