I can't hear the sound effects on my phone but I can hear the music. Why is this?

Noramelue

I have the exact same problem, it’s really annoying. I like hearing the sound effects but sometimes they just don’t work. Even though I turn them on and make sure my phones sounds on. I really don’t think there’s a problem with the device, since I don’t have similar problems in any other apps. I use and iPhone. I think it’s a problem with the game, considering that several users have the same issue.

Sheyllah

I also have the same problem on my iPhone, when I start the game everything is fine but after a while the sound effects are gone, but I can still hear the music. When I restart the game it is fixed. My phone and the game are up to date and the sound effects button is ON so that’s not the problem. I hope this issue can be solved.

TatyNL

Yes, this still is the case, you need to every time close the app and not leave it on the background open and you will be able to hear it all again.

but you need to close it completely each time :-)

kairey

https://community.king.com/en/candy-crush-saga/discussion/comment/404447#Comment_404447

Easy fix. Your iPhone sound can’t be off

PummyRaj

Hello @kairey🤗 A Warm Welcome to our sweet King Community!

Are you trying to help out with the issue? The opening post was almost 5 years old, and none of those players are active in the Community!!

If you have any questions, please open a new post using this link --> Ask A question in Candy Crush Saga.

Thank you for understanding & have a great rest of the weekend🍫🍫