Hello @Pai, Hearty Welcome to the Candy Crush section of our friendly King Community 😀
Can you tell me what device were you using to play this level? If you are using a mobile device, clearing the Cache & restarting the device usually works with simple glitches.
I just went back and played the level # 1240 both on my iPad and on Android phone. I did not have the issue you mentioned and I have collected both of the Cherries.
* What I have noticed is the 2nd Cherry won’t appear on the board until the first one drops out from the board. * We have to keep making combos in the right side section to make way for the 2nd Cherry to drop down 🙂
Few screenshots below for your reference 👇👇👇👇
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Hope this clarifies. Please post back if you need further assistance. TO do so, tap on “Type your Comment” box located below.
Thank you for posting in the Community. Have a nice day 😊
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