Gold bars gone

Gilby70

i used 7 bars to get extra moves (I bought these gold bars) but game finished and gold bars are gone 😡

Sukanta_Biswas

Hello @Gilby70
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

Of course, I'll help you. You had how much gold bars before & now ?

Gilby70

12

Sukanta_Biswas

Gilby70 said:

12

Now or before?
Tell me How many you have lost ?

Gilby70

I had 12, lost 7 now 5 

Sukanta_Biswas

Gilby70 said:

I had 12, lost 7 now 5 

You used Lucky Wheel 1 times while playing games, So you lost 7 Gold bars 😊
Feel free to contact us again if you have any troubles or questions, Good day ☀ 

Gilby70

Sorry?! I don’t understand... I got asked if I wanted to buy extra moves not lucky wheel?! I would not spend 7 gold bars on a lucky wheel 

Sukanta_Biswas

Gilby70 said:

Sorry?! I don’t understand... I got asked if I wanted to buy extra moves not lucky wheel?! I would not spend 7 gold bars on a lucky wheel 

Tell us your game Id, See here's how you get your game ID https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Gilby70

I did not spend 7 gold bars on a lucky wheel... I used them to  buy extra moves which I almost never do 

i did use them to buy extra moves which I did not receive 

Not satisfied with your explanation at all 

babble

Same happened to me. Both on 7 gold bars to win moves, but game ended and would not give wheel spin. Then 10 gold bars to continue with 5 moves, but again game ended with no chance to continue. Gold bars are now all gone!