How do I advance to next level in Candy Crush when it says I've completed all 3 stars?

Question

Hello,

I've completed all stars in level 80, and it says Wonderful! Level completed! but it doesn't advance to level 81.  What can I do about this?

thanks
iosman

Creative_Elsa · Answer

That's wonderful!  Thanks for letting me know.

iosman1234 · Answer

Creative_Elsa · Answer

Hi @iosman1234, welcome to our community. 
I would like to take a moment to offer you a message for all newbies to
learn more about our community which you can find here. 
We always run contests so be sure to do them for a chance to win gold bars.

Your avatar might be stuck on that level.  Let's try some troubleshooting to see if we can resolve it.  Clear the history and make sure that you have the most recent version of the game.  I am assuming it's mobile so click on one of the links below to complete it.

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device