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Got a new phone all gold bars are gone and some I PAID MONEY FOR!
CrushCandyGirl
Posts: 8
Level 2
in Support
Does anyone know how I should go about getting my gold bars and specials back in the game once you got a new phone? I've got my fb connected so It did pick up where I left. I HAVE PAID MONEY FOR MY GOLD BARS!!
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Answers
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Hello @CrushCandyGirl
We would like to welcome you to the king community. Thank you so much for being willing to joining🙏
Restart your device and check again 😊 If you still have the same problem, let me know your game ID.
How to get your game ID, see here.
https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
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If you have Facebook account it lets you update Gold Bars automatically.0
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@CrushCandyGirl - as @Sukanta_Biswas said - if you still don't have the gold bars you paid for, please post you Game ID and Sukanta can pass your info to the appropriate people so you can get the gold bars back into your game.1
