How to link progress in King to Facebook Account?

ChingHong

Hi. My facebook was recently hacked and my Candy Crush Saga progress did saved in King Account.
How to I transfer my progress to my new Facebook account?

Werner_Cichy

@ChingHong

Welcome to the community.

Look at this link!

https://community.king.com/en/candy-crush-saga/discussion/246143/can-i-sync-my-progress-between-facebook-and-king-com?fbclid=IwAR1yV0FAuQTzZ9WsduLglpfqDVKqH20qTAGZZ1qZzoPP-K100QZ-WIzHbKc#latest

ChingHong

Hi. I have tried this but no where for me to sign in to facebook. It shows sync already but in my new Facebook still at level 1.

Werner_Cichy

@ChingHong
Refresh the browser, the game 

Sukanta_Biswas

Hi, @ChingHong
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

According to the terms & conditions of the game, you can only sync with Facebook single time.You already did that, so this designation won't work.😭 You currently have to use Kingdom ID to play the game.
Or contact customer care https://soporto.king.com/contact

They want your game ID, So see here's how you get your game ID https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Fill all the boxes with tropic & sub- tropic, and wait for the answer from the customer care.

ChingHong

Hi. Contact customer care for? They can help me to un-sync to old Facebook and sync to new Facebook?

ChingHong

Hi @Sukanta_Biswas, I have contacted Customer Care but the solution provided does not work.

Alyssa_zurita

Hey I need some help! I signed up with my email but I want to connect my account to Facebook so I can play with my mom

Werner_Cichy

@Alyssa_zurita

Welcome in the King Community !

You can link your account on the PC if you have a King account.

If you play mobile and have this login window in the game, as in this link, log out of the game and log in with Facebook

https://community.king.com/en/candy-crush-saga/discussion/257766/candy-crush-sagas-new-account-view/p1

jzhitz

Hi would like to know hiw to do IT too

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/1670704#Comment_1670704

Hi and Welcome to our Community

You need to do this on a PC. go to king.com/games. Select candy crush and then play now. you will then be on the log in page to create an account or sign into an existing one. once signed in you will see settings in top right corner

Can I sync my progress between Facebook and King.com?

Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.

To sync your progress with King.com, please complete the following steps:

• Go to the King website at King.com/games
• Log in using your existing King profile, or create a new King profile if you don't already have one.
• Click on the ‘Settings’ icon
• Select ‘Account’
• You will be prompted to confirm your password
• Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information
• Once complete, your progress will be updated across all King games on King.com