Facebook friends on level 1

Sakalos7

Jelly Jenny said:

Hi @Sakalos7

Would you be able to add a screenshot of the issue here? So I can see it  

I send photos my friend Yolanda for example . She is on stage about 3450+ and pass this week 43 stages but in my friend list still on level 1

Sakalos7

Sukanta_Biswas said:

Hi @Sakalos7
Sorry for the delay, You check out some troubleshooting here and let me know.
https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go#latest

I’ve already checked that link . I’ve already check permissions and they are  fine . Nothing expired ! Desperate really nothing works make an update

Sakalos7

Sukanta_Biswas said:

Hi @Sakalos7
Sorry for the delay, You check out some troubleshooting here and let me know.
https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go#latest

Sukanta_Biswas said:

Hi @Sakalos7
Sorry for the delay, You check out some troubleshooting here and let me know.
https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go#latest

I’ve already checked that link . I’ve already check permissions and they are  fine . Nothing expired ! Desperate really nothing works make an 

Sakalos7

Sukanta_Biswas said:

Hi @Sakalos7
Sorry for the delay, You check out some troubleshooting here and let me know.
https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go#latest

Sukanta_Biswas said:

Hi @Sakalos7
Sorry for the delay, You check out some troubleshooting here and let me know.
https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go#latest

I’ve already checked that link . I’ve already check permissions and they are  fine . Nothing expired ! Desperate really nothing works 

Sakalos7

Sukanta_Biswas said:

Hi @Sakalos7
Sorry for the delay, You check out some troubleshooting here and let me know.
https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go#latest

I’ve already checked that link . I’ve already check permissions and they are  fine . Nothing expired ! Desperate really nothing works make an update immediately 

Sakalos7

Jelly Jenny said:

Hi @Sakalos7

Would you be able to add a screenshot of the issue here? So I can see it  

I send pics ! Check it 

Sakalos7

Jelly Jenny said:

Hi @Sakalos7

Would you be able to add a screenshot of the issue here? So I can see it  

@Jelly Jenny ??

Jelly_Jenny

Hi @Sakalos7! Thanks for the screenshots  

That current level tab doesn't seem to be working - I'll check this with our technical team but in the meantime I don't recommend any further troubleshooting but to wait for the next game app update. Thanks for your patience!  

Jelly_Jenny

I'm back @Sakalos7!

The leaderboard data updates every 24 hours and it will show correctly the players that have been playing connected to Facebook (not connected to King account or offline) during the last 24 hours. So if your friends are playing now, but didn't play yesterday, it will take some time for them to show up in your list correctly again. So it may be a case of bad timing.  

If you know any of these players on the list have been playing connected to Facebook so that they should have been showing up in your game correctly, could you let me know the name so I can check it? Thanks  

Sakalos7

Jelly Jenny said:

I'm back @Sakalos7!

The leaderboard data updates every 24 hours and it will show correctly the players that have been playing connected to Facebook (not connected to King account or offline) during the last 24 hours. So if your friends are playing now, but didn't play yesterday, it will take some time for them to show up in your list correctly again. So it may be a case of bad timing.  

If you know any of these players on the list have been playing connected to Facebook so that they should have been showing up in your game correctly, could you let me know the name so I can check
 I’ll keep you inform