The game is extremely slow for several days

MSBALLESTAMSBALLESTA Posts: 2
edited September 16 in Support
 Impossible to play the game is very slow ... can anyone help me?

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  • MSBALLESTAMSBALLESTA Posts: 2
    edited September 13
    imposible jugar.....Candy esta demasiado lento....como solucionarlo.? Dónde encentro actualizaciones  para descargar del juego?
  • Sukanta_BiswasSukanta_Biswas Posts: 7,000 Superstar
    Hi @MSBALLESTA
    We would like to welcome you to the king community. Thank you so much for being willing to joining😊 

    Of course I want to help you, but you need to give me some more information.If I get the right information from you, it will be easy for me to help you.
    What device you're using for this game ?
    What's your game app version ?
    Please let me know.. 

  • MSBALLESTAMSBALLESTA Posts: 2
     I try to play from my desktop PC, it has window10 .... I am at level 3600 and had no problem before The game is extremely slow for several days
  • Sukanta_BiswasSukanta_Biswas Posts: 7,000 Superstar
    Hi @MSBALLESTA
    I already answered your previous post. Please do single post for the same problem 😊
    This post is now being closed. 
  • Jelly JennyJelly Jenny Posts: 1,756 Community Moderator
    Hi @MSBALLESTA :waving:

    If you're having issues with the Windows 10 game, take a look at these steps to improve your gaming experience. 

    I hope you're back crushing soon! 


    Can you solve the Community mystery? Check out the contest here and win amazing prizes!
    New to Candy Crush Saga or Community? Check out Beginner's Corner here!
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