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doug

Doug38
Doug38 Posts: 20

Level 3
in Support
Why can I not get messages & lives from my friends

Comments

  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hello @Doug38  

    Welcome to our Community hurrah

    I'm moving this thread to our Support Category so more players and our Superstars can see it and help you out 

    The issue with permissions to access Friends messages and lives is more concern to the permissions you allow on your Facebook app rather than with our games. Some players said that they had the App Visibility checked in private mode. So just changing that box it should be fixed.
    On this link, you can find some troubleshooting to help you out 

    Hopefully, with this you will back on track and to enjoy the game 

    Also, since you're here, don't forget to look at our Contests, there's always something to be won on the Community and it starts here with a chance to win 30 Gold bars!
    And as well, you can have a look at our Community Home Page here and participate in any of our competitions


    Have a Bubblific week awesome 
  • Doug38
    Doug38 Posts: 20

    Level 3
    I have this already here is copy of what I have.                                                                                                                        Data access: Active
    Candy Crush Saga can request information you choose to share with it.
    INFO YOU'RE SHARING WITH THIS APP:
    Name and profile picture
    REQUIRED
    Friends listThe names of your friends who also use and have shared their friends lists with Candy Crush Saga
    Email addressdoug.pat@shaw.ca
    WHO CAN SEE THAT YOU USE THIS APP:
    App visibility
    This setting controls who on Facebook can see that you use this app. Learn More
    THIS APP CAN:
    Send you notifications
  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hi @Doug38 :) 

    So I see you are talking about Candy Crush. Since this is Support for Bubble Witch, I will move this thread to Candy Crush Community where other players can help you out in a better way  :3

    Have a Magic day! 

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