Missing gold bars

ddunnmi

I was at 46 gold bars and came in one of the 3 top spots (last week) and the game said it was giving me 5 more bars - next thing I saw was I was down to 21 gold bars. Can you fix this please? UserID is DDUNNMI, email is ** edited by CM - privacy**


Thanks

Sukanta_Biswas

Hi @ddunnmi
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

We're very sorry for your problem. We'll need your game ID, to tell you where you used your gold bars . Click the link below to see how you get the game ID.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.

Good day.

ddunnmi

userid:  Ddunnmi (had to set this up - just now)
** edited by CM - privacy**

Sukanta_Biswas

@ddunnmi
I didn't want your email. Your game ID is the digital number of the 10 digits.

ddunnmi

It only gives me DDUNNMI there is not an account string

wendy64

I am missing 5 bars it said I would receive.  My id is 1057225816,  tia

ddunnmi

My 21 bars have now gone down to 11...

I do not have a numeric userid to give as I follow the instructions to logoff from FB and connect that way to see this ID - but it only shows Ddunnmi as my ID.

Please help!

Anaf

Please send me lost gold bars, over 30 disappeared!  User 1331416981.
thanks!

Sukanta_Biswas

Hi everyone 🙏
We're sorry for your problem. I'm bringing your feedback to the community manager's attention.
You may have to wait up to 24 hours to get the correct information.
Thank you.

Jelly_Jenny

ddunnmi said:

I was at 46 gold bars and came in one of the 3 top spots (last week) and the game said it was giving me 5 more bars - next thing I saw was I was down to 21 gold bars. Can you fix this please? UserID is DDUNNMI, email is ** edited by CM - privacy**


Thanks

Your game should have those missing Gold Bars! Could you double check that?

Jelly_Jenny

wendy64 said:

I am missing 5 bars it said I would receive.  My id is 1057225816,  tia

Are you referring to episode race? The latest reward from episode race has been 5 Gold Bars, 27th of September.