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How do I regain my lost boosters on my mobile device?
Months ago this year I had to switch phones because mine died, and lost at lease a eighty boosters. I am still upset by that because my levels are getting tougher and I need those hard earned boosters. How can I recover my lost boosters? Also the candy drop candies you collect and boosters machine does not spit out any boosters but states claim prize, but no boosters show...this happen to me at lease 12 times.. What's going on? This game is becoming less fun.
Answers
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Hi @Jlo1957 and welcome to our adorable Community 😊 The boosters you collect are saved on your device's memory. This means you can reach them even if you are offline. Unfortunately, it also means that you will lose all of them if you change the device or reinstall the game. I know how inconvenient this is but it is useful to know for future use. Here are some tips on safeguarding your collected boosters.
https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters
Thank you for your understanding. Enjoy your day.
