@Andy358 Different players get different opportunities based on several factors, which can include simply the profile or the device/browser you use to access the game. If you've tried reinstalling the game, I think that's the most you can do to prompt it on that device. I'd check other devices/browsers, if you have the opportunity. But be aware that you may have access to some new things that way, but be missing some of your other favorites.
Looks like you have posted the same question 3 times and on same day. I request you to please refrain from posting same question multiple times to lessen the confusion! first link.
According to Community Guidelines, this thread will be closed now as it is "Duplicate Post"! Please click on the first link, if you would like to discuss more in your question!
Thank you for understanding! Have a nice day/evening!