Booster wheel

For the last two weeks, i am unable to spin the booster wheel for extra lives or goodies. What is the problem? It has slowed me down a great deal. 

Best Answer

  • MilliOMilliO Posts: 2
    Accepted Answer
    Hi. 

    I use a cellphone to play candy crush. 

    I connected through the app and the app is version 4.6.

    My avatar and gold bars are correctly placed. 

    I am at level 2344


    Accepted Answer

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 10,266 Superstar
    Hi @MilliO
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    I need some information to answer you, Please help me with the information.
    What device are you using for the game?
    Did you connect the game to Facebook or the Kingdom?
    What your Game app version?
    Is your Avatar and Gold bars in the right place?
    Show me a screenshot of your game map.
    Let me know, I'll ask you to do some troubleshooting checks.

    It's going to be Friend-Tastic ❄️
    Find out more here!

  • MilliOMilliO Posts: 2
    Accepted Answer
    Hi. 

    I use a cellphone to play candy crush. 

    I connected through the app and the app is version 4.6.

    My avatar and gold bars are correctly placed. 

    I am at level 2344


    Accepted Answer
  • Sukanta_BiswasSukanta_Biswas Posts: 10,266 Superstar
    Hi @MilliO

    Your cell phone is Android or i-Phone ?
    Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In then let me know.

    It's going to be Friend-Tastic ❄️
    Find out more here!

  • LisaWortleyLisaWortley Posts: 1
    My booster wheel hasn't worked since summer.  It just says loading... indefinitely.  Also,  when I try to use my gold bars to purchase something, it says contacting store, but it never connects.  I am on an Android phone.
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