Booster wheel

MilliO

For the last two weeks, i am unable to spin the booster wheel for extra lives or goodies. What is the problem? It has slowed me down a great deal. 

MilliO

Hi. 

I use a cellphone to play candy crush. 

I connected through the app and the app is version 4.6.

My avatar and gold bars are correctly placed. 

I am at level 2344

Sukanta_Biswas

Hi @MilliO

Your cell phone is Android or i-Phone ?
Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In then let me know.

LisaWortley

My booster wheel hasn't worked since summer.  It just says loading... indefinitely.  Also,  when I try to use my gold bars to purchase something, it says contacting store, but it never connects.  I am on an Android phone.

Sukanta_Biswas

Hi @MilliO
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

I need some information to answer you, Please help me with the information.

What device are you using for the game?

Did you connect the game to Facebook or the Kingdom?

What your Game app version?
Is your Avatar and Gold bars in the right place?

Show me a screenshot of your game map.

Let me know, I'll ask you to do some troubleshooting checks.

MilliO

Hi. 

I use a cellphone to play candy crush. 

I connected through the app and the app is version 4.6.

My avatar and gold bars are correctly placed. 

I am at level 2344

Sukanta_Biswas

Hi @MilliO

Your cell phone is Android or i-Phone ?
Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In then let me know.

LisaWortley

My booster wheel hasn't worked since summer.  It just says loading... indefinitely.  Also,  when I try to use my gold bars to purchase something, it says contacting store, but it never connects.  I am on an Android phone.