Progress Corrupted

Hello, I've experienced a number of issues with the game this week:
I log in with my facebook account and have been doing so for many years on the IOS device
Started out Monday around Level 2700
On Monday evening my icon was at the very end of the road/the very last level.  I continued to play, but had to scroll many many levels down to where I belonged.
I've also noticed that all my booster candies have gone out of wack, some increased some decreased.
Since then I've logged out and back in; reinstalled facebook that did not help
Today I decided to reinstall Candy Crush.  My level went back to normal but now I lost all my booster candies, and I had a lot of them saved.
Is there anything that can be done to restore them?  Thank you


  • Sukanta_BiswasSukanta_Biswas Posts: 10,143 Superstar
    Hi @milanab
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    In the case of Android and i-Phone, your collected booster is stored in phone memory.This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.
    I'm sorry, because I couldn't help you.😌

    It's going to be Friend-Tastic ❄️
    Find out more here!

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