Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Trophy Tab
Options
Answers
-
Hello @UmmAbdurRahman - I'm sorry to hear that Didi disappeared - she should still be around for another 20 hours. Of course if you have lost your trophy and the access to the fun events - then you would have lost access to Didi too.
If you haven't tried this already you want to make sure you have the latest version of the game. You also want to clear your cache. Once you have done both those things - you need to turn off your device (mobile or PC) and then start it up again.
If that still doesn't help then you need to contact community support. They will want to know what platform, make/model/software you are playing with and your user ID#. The link below tells you how to get your ID#:
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
