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MegsGames

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MegsGames
MegsGames Posts: 1 Newbie
My iphone updated and I lost my 180 reserved lives; where are they?
Additionally, my game is no longer synced between my computer and cell; how do I fix that?

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    Hi @MegsGames
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    Perhaps the game app on your mobile was malicious, so you had such a problem.
    Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In.

    Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

    Don't forget that you can always request plenty more lives at any time from your friends! Also if you use a King account instead of Facebook, you will not encounter this issue. 

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