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Disappearing gold bars.
Answers
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Hello @Carol_Clark-4 and welcome to our wonderful community. I am sorry to hear that. Were these gold bars that you had purchased? The only people who can assist with payment/purchase issues is the customer support team. You will need to get your game ID#: https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest and then send a form to community support explaining what has happened to you: https://soporto.king.com/contact
Hopefully the will be able to help you, but please be patient. It may take a few days for them to respond and today is Sunday.
