Hello @padlam and welcome to our wonderful community. I am sorry to hear you are having this problem. You said your devices have the latest updates - how about the updates for the game itself. 1.166.1.1 was released on 18 Dec 19. Since you play on mobile devices the last level available is 6095 with new level coming out tomorrow. What is the highest level you have and can you please provide a screenshot?
Hello @padlam and welcome to our wonderful community. I am sorry to hear you are having this problem. You said your devices have the latest updates - how about the updates for the game itself. 1.166.1.1 was released on 18 Dec 19. Since you play on mobile devices the last level available is 6095 with new level coming out tomorrow. What is the highest level you have and can you please provide a screenshot?