Was wondering why I didn't get any of my power ups after switch devices?

jmerrick

I lost all the power ups I got on my old device and can't figure out how to get them back, I logged back in on my Facebook i am on the level I ended on but no power ups transferred. I don't want tho lose them

Sukanta_Biswas

Hi @jmerrick
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

In the case of Android and i-Phone, your collected booster is stored in phone memory.This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.😭