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Gold bars

ses740ses740 Posts: 3 New Bee
I had 10 gold bars and hit to redeem to be able to try and pass a level and after it popped up and said good luck it immediately went to a screen saying I failed the level. I never got a chance to actually play and now all my gold bars are missing. Is there any way to get my bars back since I never got to continue the level?ย 

Answers

  • frenioz00frenioz00 Posts: 1,512 Legend
    Maybe @Sukanta_Biswas might be able to help you out.ย 

    she is very good double double toil and trouble GIF



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  • ggbadkittyggbadkitty Posts: 3 New Bee
    I just had the same thing happen to me, was anyone able to help you?

  • ses740ses740 Posts: 3 New Bee
    No, havenโ€™t gotten any answers yet.ย ย @Sukanta_Biswasย Can you help as suggested above?ย 
  • ggbadkittyggbadkitty Posts: 3 New Bee
    @ses740 thanks! If you are able to help @Sukanta_Biswas it would be appreciated!
  • Sukanta_BiswasSukanta_Biswas Posts: 11,871 Superstar
    Hi @ses740
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.๐Ÿ˜‰

    I'm so sorry I missed the post despite so many tags.๐Ÿ˜‚ย In fact at the end of a level, when you need help, a few offers come to you, for example, Ads videos, Extra lucky wheels, or extra 5 moves etc.ย Some of these are free and some are available for purchase using the Gold Bars.
    And of course it is important to pick the specific one because it is important to think about which one you can use to pass the level.
    For example, if you clean a jelly at a level you pass the level and at the end of all the moves you get a wheel and you get a lollipop from it.ย You cannot pass the level because you do not have any moves left to use Lollipop.ย If you only have one lollipop stored, you can pass the level using 5 extra movesย  using 9 gold bars.
    You couldn't pass the level so you want to get the Gold bars back?
    I look forward to your reply.๐Ÿ˜Š
    Thank you.


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  • jhopjhop Posts: 2 New Bee
    I had been saving up gold bars and I had 10 saved...at the end of the level I wanted to quit but I by accident hit use my gold bars for 5 extra moves and DIDNT want that but it gave me no choice to confirm that was what I wanted or to go back. I lost all my bars ๐Ÿ˜ซย this has happened to me twice!!! I am annoyed that there is not a CONFIRM or go back if you hit that by accident !!ย 
    Is there a way to get them back ??!?ย 
  • ses740ses740 Posts: 3 New Bee
    Same exact thing happened to me. Hopefully theyโ€™ll answer soon. Iโ€™m pretty annoyed by this.ย 
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