why do wins disappear

jessluvsdisney82

When I log back in I’m 1-2 levels back or more,why isn’t my progress saved? Am I missing something?(it really gets me mad if I wasted boosters to win a level)

Spinnifix

@jessluvsdisney82

Hello, I'm happy to pass it on to @Elsa. She will help you !!! Good luck

Sukanta_Biswas

Hi @jessluvsdisney82
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

The last few levels in your game were not synced to the server so the levels were not saved. This is probably because you have reset or re-installed the game app. Before doing this, if you had the game on an internet connection it wouldn't have been a problem.😊