I need to back my level 246?

Mayakhoury

I lost my level in candy crunch , I arrived to level 246 ,

Spinnifix

Hello, what level were you before? I will pass it on to @Elsa. Have a nice day and have fun

Spinnifix

Hello, what level were you before? I will pass it on to @Elsa. Have a nice day and have fun

Sukanta_Biswas

Hi @Mayakhoury
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

Please describe your issue with me in more detail.
What device you're using for this game?
Did you save the game on Facebook or in the Kingdom?
What level are you at now?
Please let me know.

_Elsa_

Thanks for tagging me @Spinnifix!  To add to what @Sukanta_Biswas wrote, can you please check to see if you have stars on that level.  Sometimes the avatar gets stuck so you have to replay the level, clear it, refresh the game and then it should advance.