@Ambyr Ok, game version is fine but the second one is a hardware version and I need software version. I am not quite sure why this is happening. All I know is that Facebook is full of glitches recently so my advice is to connect your game with a King account but you will have random players as "friends". I can also offer you some troubleshooting steps to try and see if they help. Please remember that you will lose boosters and lives collected if you reinstall the game.