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My purchase was successful but spinning wheel froze up and I lost my purchase
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Rebeccarudkin said:After my purchase the spinning wheel wouldn't stop and I had to close the app... then lost my gold bars... crao
Hi @Rebeccarudkin! Welcome to the Community!
For all issues regarding purchases you have to contact Customer Care by filling up this form: https://soporto.king.com/contact (add a brief description on the issue). You will get an automatic response on your email and a follow up within 2-3 business days.
Hope this helps... (and if it does, please make sure you mark my answer as accepted. Thanks!)
Have a great day!
