Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to the king Community !
If your game is linked to the wrong facebook account or you want to change it, only King Support can help you. Use the link and write it down. You will receive an automatic reply, describe your problem and send it back again,
Welcome to the king Community !
If your game is linked to the wrong facebook account or you want to change it, only King Support can help you. Use the link and write it down. You will receive an automatic reply, describe your problem and send it back again,
Hello @navika_d and welcome to our wonderful King Community. I am sorry to hear you are having this problem. What platform are you playing on - PC or mobile? Which Facebook account do you have on your device. If playing on a mobile device I suggest you log out of the game - so you log out of the incorrect FB account. Then close the game and temporarily delete the Facebook app., clear your cache and then turn off your device for 20-30 seconds.
Turn your device back on, re-install the correct FB app/account, open the game and when you go to connect through FB again, make sure it is the correct account this time.
Hopefully you will be able to connect to the correct account. If you still have problems, please comment below with the details. Thank you.