Hi @Icandyr @meechbell
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🙂
Lives problem is a known issue.
Our technicians have now isolated the cause of the fault and are creating a fix which will be available in a game update, version number (1.171), coming soon.
Please make sure that you have your device set to automatically update apps, so it can be downloaded as soon as it becomes available.🙂
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.